OxO Android connection tips

There are a few reasons for WiFi disconnects and we need to work out if it is the environment, the controlling device or the OxO.

OxO while using

Set it to record at 1080 x 30fps. There is no advantage in 60fps and the difference between 1080 and 4K is imperceptible even on a big screen. The only reason to record in 4K is is you want to extract a still frame and enlarge it a lot. However as you can take stills with the OxO, this is a better way of doing it. Filming at 4K does increase the bandwidth substantially and some devices cannot cope with the amount of data they are receiving.
Make sure that the rubber HDMI socket cover is removed during filming. When that is in place the camera can overheat and shut down to protect itself.
Try a different SD card. They can deteriorate over time. Also reformat the card https://help.evident.co.uk/article/30-oxo-card-format and ensure that the SD card is of a recommended type https://help.evident.co.uk/article/31-oxo-sd-card The OxO needs high specification SD cards not larger than 64GB to operate properly.
The latest OxO camera firmware is 9.6.3.25. Check which one you have under device info in the app. It may help to upgrade - instructions at https://help.evident.co.uk/article/29-firmware-upgrade

Android device

Sometimes the WiFi network needs to be forgotten and then reconnected. Advice on this is at the end of this article https://help.evident.co.uk/article/58-oxo-wifi-connection-issue and choose 'Always connect'.
It is worth trying another Android device e.g. a mobile to see if this happens with this or even an Apple device - software can be downloaded from the AppStore searching for OxO 4K. This will help identify if it is the tablet you are using.
Check that you have the latest version on your device - it is 1.13.1 for Android - you can download the latest version at https://evident.app.box.com/v/oxo4k-android-v2412
Make sure that the device is not too far away from the OxO. A few metres is OK.